FAQ's

1. How do I benefit from selling my used car to VistaCars?

If you’ve sold a car before, you definitely understand that selling a car can be a time-consuming process. Plus, you’ll always be left feeling you could have got a much better deal.

That’s why it’s a good idea to sell your used car in Mumbai to us at VistaCars. We are part of a huge global organization, Excell Group. You can trust us to give you the best valuation for your car. What’s more, we can pay you for your used car within 30 minutes!

  • Know the history of the car.
  • Know the condition of the car.
  • Ask the seller to bring a car to nearby workshop that you trust to evaluate the condition of the used car.
  • Ask for a warranty on a used car.
  • Check out the dealer before buying a used car.

If you have a problem with a car you have just purchased just follow these steps:
  • See the warranty information of a car.
  • If it is used car, then you will get warranty info. on the buyer guide window sticker.
  • Contact the dealer for arranging service for your car.
  • If the dealer is not interested to solve your issue you may file a compaint about him.

Its on you whether to do car service from main dealer or from another service station. But I suggest you should do it from main dealer because they have tie-up with manufacturers and can provide approved parts for your car.

The automatic gearbox contains electronic work and is a complex part and requires specialised knowledge. It is better to solve this problem by getting help from a franchise dealer as they receive updates of sofware regularly from the manufacturer.

It’s simple – just follow these three simple steps:
• Step 1: Submit our contact form on www.vistacars.in with the following information: Your vehicle’s make, model, year of manufacture, car variant and total mileage driven. Alternatively, you can call us to book an appointment for your free used car valuation.

• Step 2: One of our 50 experienced car evaluators will call you for an appointment. Keep the following documents ready (RC, car insurance and your ID).

• Step 3: One of our able automotive experts will inspect your car according to our standard inspection checklist. Our expert will then offer you our best quote. If you’re agreeable, you can sell your car to us right there and then. 30 minutes is all we need!

According to Motor Vehicle Act, Car insurance policy is mandatory. Every car owner should have an insurance which covers third party injury, property damage or death.
With Car Insurance, you can cover-
  • Car Accidents, Car against theft & natural disasters such as earthquake, fire, floods etc.
  • Paid driver, employees or any unnamed passenger.
  • Family members (including self) with Personal Accident Policy.
  • Injury/Death of another person due to accident caused by you.
  • Damage to someone else's car or property.

There are two types :
1) Package Policy - This covers the damage to the car, personal damage along with third party cover. You can cover your car from damage due to
  • The Theft
  • Fire Accident
  • Road Accident
  • Riot or strike
  • Natural disasters such as lightning, flood, cyclone, etc
2) Third Party Policy - Covers all third party liabilities because it is
  • Property Damage of third party
  • Bodily injury or death of third party
  • Personal Accident cover for Owner-Driver

There are many websites like Loankaro where you can get a loan on the car. You can decide from EMI scheme, money scheme, deposit payment scheme. You can calculate an EMI using EMI calculator.

The amount of the loan depends upon the car cost, the type of car & the percentage financing offered.

If you have all the documents with you in proper order the process of loan will take less time to complete. You need to submit requisite documents like tax returns, salary slip, bank statements, proof of residence, etc. The processing will take between 2 to 7 days.

An exchange scheme is a scheme where dealer upgrade your used car to new car. Evaluation of a car is done as per the price depending on the year, model and the condition of the car. After evaluation the new car is hand over to the buyer when he deposit the remaining amount to the dealer.
  • Final Amount of new car = Price of new car - Price of used car after evaluation

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